Purchase Policy

Your Obligated Covenants

In addition to Your other covenants in the Terms, by signing up for a challenge on Fusn. by Netrin, You acknowledge and agree that: (a) All information provided by You including your contact details, name, and address, bank or credit card details belong to You, or You are authorized to use the same, that the same are authentic and You have not made any misrepresentation or acted fraudulently by making use of such information/details; (b) That before placing an order You will check the Challenge criteria/rewards description carefully. By signing up for a challenge, You agree to be bound by the conditions of sale included in the challenge's description.

Challenge sign-up
You will have to sign up for a challenge via this website only and for any issues, you can e-mail us at contact@netrin.tech. Once the purchase is submitted, it is an express intention to sign up for a challenge and the same may not be canceled except as provided hereunder. Based on the information provided by You and subject to the Company’s verification of the same, the sign up will be accepted by the Company for processing. All sign ups will be processed once the Company receives the payment for the challenge. All orders shall be confirmed via e-mail. In the event that the slots for the challenges are fully booked, the Company will inform You regarding the same and either refund Your money or provide you with an opportunity to sign up for another challenge of the same value. Except as specified herein, You will have no other remedy in case of non-completion of the challenges signed up by You.

Shipment and Cancellation Policy
The Company has collaborated with reputable brands for the rewards for the challenges. To ensure that the voucher code is delivered to the correct email address, please make sure to enter the accurate email address while signing up for the challenge. The rewards for the challenge will be processed within 1-3 business days after the last date of the challenge. We make every effort to ensure that the orders are delivered on time. For purchases made through the reward partner's website, the shipment will be owned by the brand and not by The Company. Every challenge page mentions the requirements for the challenges along with any caveats, if applicable. An E-Invoice will be emailed to you regarding your challenge sign up. If you do not receive an invoice, please send an email to support@netrin.tech.

The Company reserves the right to cancel a challenge sign up in case the request is not acceptable to the Company. Upon such cancellation, the Company will refund the money to You based on the merit of the case. Any such cancellation shall be at the sole discretion of the Company and You will have no right to contest the same. The reasons for cancellation could be due to non-availability of the Products, inaccuracy in Products or pricing information, or due to reasons of any fraud or wrong usage of payment mechanism adopted by You. Any cancellation will be intimated to You by the Company. In the event You desire to cancel a sign up for a challenge, then, such cancellation must be done prior to the start of the first day of the challenge. Once the challenge has started, the Company will not accept any cancellation request from Your end.

Sign ups Outside India
The Company shall not be responsible and it shall be your responsibility to check, with your local regulatory or competent authorities, whether the rewards/vouchers/coupon codes which you would be winning after the successful completion of the challenge and can be used by you in your country of residence. It is recommended that you obtain confirmation from your local authorities prior to placing an order on the Website or App or directly through the Company sales personnel.

The Product is compliant with Indian laws and regulations. The Company disclaims any and all liability for not being compliant with local applicable laws if the Product or Services are to be used or imported into any other country.

The Product may be subject to taxes, customs duties, and fees levied by the destination country ("**Import Fees**"). This is determined by the brand website through which any orders are placed using the vouchers and not by The Company.

Refund/Exchange Policy
In the event You are not able to participate in the challenge or would like to swap it with another challenge, the Company provides You, a refund or exchange opportunity within 1 day of the start of the challenge:

The request for return, exchange, or refund should be raised within 1 day of the start of the challenge.
You need to mention your order number, the date of order, and your date of receipt
To request a return, refund, or exchange, please contact our customer care at contact@netrin.tech, and we will get in touch with you.

The refund or exchange process will be initiated only after the Company has received the the official email from You. As stated, You would get the amount credited back to the source of payment. The Company is not responsible for any incorrect or misleading contact details. You will have a period of 1 day to confirm Your decision with us. In the event we do not receive any communication from You then your opportunity to obtain a refund, return or exchange will lapse. Refunds are processed in 7 to 15 (seven to fifteen) working days to the respective bank account through which You did the purchase transaction.

Pricing & Payments
The fee/consideration charged by the Company (including that for any of its Services, and for the Products) can be paid online via Credit Card, Debit Card, Net Banking, UPI Payment, and through multiple online payment wallets such as Payzapp, Paytm, etc. You acknowledge that your payments shall also be governed by the terms and conditions of the respective payment methods/payment gateways. You agree, understand, confirm, and state that the details (whether of debit card, credit card, net banking, UPI Payment, or payment through online wallets) provided by You to make payment and transact on Netrin will be correct, accurate, and is owned by You. In the event You use payment details belonging to any third party, then, You confirm that you have been authorized to or expressly permitted by such third party to use the said details/payment mode for making payments. The Company will not be liable for any payment fraud including any credit card/debit card fraud. The liability for use of a payment mode fraudulently will be on the User and the onus to 'prove otherwise' shall be exclusively on the User. In addition to all other remedies available under law and equity and as detailed under this Agreement, the Company reserves the right to recover the cost of servicing, collection charges, attorney’s charges, etc., from a User using Netrin fraudulently. Further, the Company reserves the right to initiate legal proceedings against such persons for fraudulent use of Netrin and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Contact Us
If you have any questions about this Purchase Policy, please contact us at: contact@netrin.tech.
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